SCOPE OF WORK - READ ONLY

This Scope Of Work ("Agreement" or "SOW") is entered into as of the date of acceptance between the

undersigned client ("Client") and Billy Joinville ("Provider"), located in the United States of America.

The Agreement governs the provision of services related to website setup, tech support, and associated

services offered by Provider through the website https://billyjoinville.me ("Website"). By agreeing to this contract, Client accepts the terms outlined herein.

1. Definitions

   • "Services" refers to the web development, setup, tech support, and related services provided by Billy Joinville.

   • "Client" refers to the individual or business purchasing the Services.

   • "Deliverables" refers to the website, hosting setup, and any other tangible results of the Services.

2. Scope of Services

   Provider agrees to deliver website setup, and ongoing support as described below. Services include:

   • Personalized website creation and setup through GitHub hosting and management.

   • Domain setup and registration through Namecheap or Client’s preferred domain registration agency.

   • Ongoing support for up to 18 months from the purchase date.

3. Deliverables and Timeline

   • Deliverables: Client will receive a fully functional website, hosting and domain setup, and ongoing support as described in the package.

   • Timeline: The timeline for each deliverable shall be agreed upon in writing. An estimated schedule will be provided (e.g., "Initial draft of the website by [date]"). Under normal

     circumstances, the timeline will span between one (1) and two (2) weeks from the first session.

4. Payment Terms

   Client agrees to pay all service fees in full through PayPal upon engagement of the service. The agreed- upon service fee shall be outlined in a separate invoice, and no work will commence until full payment is received unless otherwise agreed. All fees are non-refundable unless expressly provided for in this Agreement.

5. Client Obligations

   Client agrees to:

   • Provide accurate and up-to-date information required for the provision of the services.

   • Use the provided services solely for lawful purposes and in accordance with any applicable third- party terms (e.g., GitHub, PayPal).

   • Ensure that all third-party software or services necessary for the project (such as domain registration and hosting) are maintained beyond the initial service period.

6. Feedback

   • Feedback: Client agrees to provide feedback within five (5) business days of receiving any

     deliverables. If you do not provide feedback within five (5) business days, Provider will assume that all services have been completed in full.

7. Scope Creep & Additional Services

   • Out-of-Scope Work: Any requests beyond the original scope of work (e.g., additional website features or changes not outlined in this Agreement) will be denied and you will not receive a refund for services rendered.

8. Intellectual Property

   All intellectual property rights related to the website design, content, and setup services shall remain with Provider until full payment has been completed. Upon receipt of full payment, ownership of the website and related content will transfer to the Client. Any proprietary tools, methods, or templates used by

   Provider remain Provider’s intellectual property and are licensed to Client solely for the agreed-upon use.

9. Ownership of Work Product

   • Ownership Transfer: Upon full payment, ownership of the website design, code, and content will transfer to the Client. However, any proprietary tools or templates used remain the

     intellectual property of the Provider.

   • Licensing: If any third-party tools or templates are used, Client must comply with applicable licensing terms.

10. Support and Maintenance Terms

    • Ongoing Support: Maintenance and support are available for eighteen (18) months from the date of purchase.

    • Support Hours: Support is available 24/7/365. Any communication with the Client will be answered or responded to within 24-48 hours from the time of submission.

11. Termination of Service

    Provider reserves the right to terminate this Agreement if Client breaches any terms of the Agreement or engages in illegal or unethical behavior. Upon termination, all outstanding fees shall be immediately due, and any unpaid services shall be suspended. In cases of fraudulent activity, Provider reserves the right to pursue legal action and recover damages.

12. Cancellation and Refund Policy

    Client may cancel the service prior to the commencement of work by notifying Provider in writing. Any payments made for services not yet rendered shall be refunded within 7-10 business days from the date of cancellation. No refunds shall be provided once work has commenced unless Provider fails to deliver the service as described. In such cases, Client agrees to forfeit rights to the website content and setup.

13. Third-Party Services

    Provider may use third-party services (e.g., GitHub, PayPal) to deliver the services. Client agrees to comply with the terms of service of these third parties. Provider shall not be held liable for any issues

    arising from third-party services, including but not limited to service outages, data breaches, or payment issues. Review the Terms of Service for a complete list of current Third-Party providers being utilized.

14. Force Majeure

    Neither party shall be held liable for failure to perform its obligations under this Agreement if such failure is due to unforeseen events beyond their control, including but not limited to natural disasters, war,

    government regulations, or other emergencies.

15. Confidentiality and Privacy

    Provider agrees to keep all Client information confidential and use it solely for the purposes of providing services under this Agreement. Client’s personal information will be collected, stored, and processed as per Provider’s Privacy Policy, available on the Website. Provider shall not sell or disclose Client’s information to any third parties, except as necessary to fulfill the obligations of this Agreement or as

    required by law.

16. Non-Solicitation

    During the term of this Agreement and for 12 months thereafter, Client agrees not to directly or indirectly solicit, engage, or employ any employee, contractor, or agent of Provider without prior written consent.

17. Warranties

    • No Warranty for Results: Provider makes no guarantees or warranties regarding the results of the services. Client acknowledges that results may vary based on numerous factors beyond

      Provider’s control.

    • Workmanship Warranty: Provider warrants that the work will be performed in a professional and workmanlike manner.

18. Limitation of Liability

    To the fullest extent permitted by law, Provider’s liability for any claim arising under this Agreement shall not exceed the amount paid by Client for the specific service. In no event shall Provider be liable for

    indirect, incidental, or consequential damages, including lost profits or business opportunities.

19. Dispute Resolution

    • Mediation/Arbitration: Any disputes arising from this Agreement shall first be resolved through mediation or arbitration, unless both parties agree otherwise.

    • Attorney Fees: The prevailing party in any legal dispute shall be entitled to recover reasonable attorney fees and costs.

20. Governing Law and Jurisdiction

    This Agreement shall be governed by the laws of the State of Delaware. Any disputes arising from or related to this Agreement shall be resolved exclusively in the state or federal courts located in Camden, Delaware, United States of America.

21. Entire Agreement and Severability

    • Entire Agreement: This Agreement represents the entire understanding between the parties and supersedes all prior negotiations, discussions, or agreements, whether written or oral.

    • Severability: If any provision of this Agreement is deemed invalid or unenforceable, the remainder of the Agreement shall remain in effect.

Signature:                                 

Today's Date (MM/DD/YYYY):         /          /