Terms of Service & Privacy Policy


Effective: October 1, 2024

Last Updated:

Terms of Service

Welcome to WebEaze. We thank you for engaging with us. Please read the Terms of Service and Privacy Policy carefully. Violation of these terms may lead (but not limited to) termination of any service provided by WebEaze. By accessing and using the services offered by WebEaze ('we', 'us', 'our', 'Services', 'plan', or 'the Service'), and by using the website, billyjoinville.me and webeaze.io ('the Website', 'the Site' or 'Content'), you agree to comply with and be bound by the following terms and conditions ('Terms'). If you do not agree to these Terms, please refrain from using the Service.

1. Acceptance of Terms

By accessing this website and/or purchasing services from WebEaze, you agree to these Terms of Service. These Terms apply to all users of the Service, including visitors, customers, and others who access the Service. If a Scope of Work document is not provided or sufficiently agreed to, these Terms will apply to the Service provided. If you do not agree with these Terms, you may not use the Service.

2. Services Provided

We provide web design services for individuals and organizations. We reserve the right to change, modify, or discontinue the Service at any time without notice. The Service includes the creation of new websites and maintenance of existing websites, with mobile responsiveness, SEO fundamentals, and support for a period of time as defined in the Service. We offer Services, called plans, that include:

Before any website work begins, you must sign and agree to the Scope of Work document, which outlines the tasks and responsibilities for the Service. The Scope of Work will include the following:

We will not begin any website work until the Scope of Work is signed and agreed to. Any additional services are subject to additional fees and will be outlined in our Fee Schedule listed on this page. This fee will be charged separately from the Service and will be billed through Stripe as an invoice. The Fee Schedule is subject to change at any time with or without notice. We reserve the right to refuse service to anyone for any reason at any time.

The Service does not include, but is not limited to, the following:

3. User Responsibilities

By using the Service, you agree to the following responsibilities:

4. Payment Terms

The Service is offered on a monthly or annual plan basis, for the setup, customization, and deployment of your website. The plan includes ongoing support and maintenance for the duration of the Service. The price of the Service is as defined in the plan you select. If applicable, you are responsible for the payment of a one-time setup fee, which is required for the Service to begin. The fee is non-refundable, and is not included in the monthly or annual plan price. The setup fee is required for all plans except for yearly plans, which does not require a setup fee.

The plan will automatically renew once per month (30 days), or once annually (every 12 months) unless canceled. You can manage your plan through the Stripe Payment Portal. All payments made toward the Service are still subject to the Refund Policy. Failure to make payments, and cancellation of the plan before a 12 month period may result in the termination of the Service and forfeiture of any rights to the website content. The price of the Service you subscribe/purchase, are subject to change at any time with or without notice. We reserve the right to refuse service to anyone for any reason at any time.

All payments must be made in full through Stripe. Stripe accepts all major credit cards and is a secure payment platform for online transactions. We will not accept cash, checks, or other forms of payment. We may offer payment plans for certain plans, however, these plans are subject to approval and may require a signed payment arrangement. If you choose a payment plan, you agree to make all payments on time and in full. Failure to make payments on time may result in the termination of the Service and forfeiture of any rights to the website content.

5. Offers and Promotions

From time to time, we may offer discounts, promotions, or special offers on the Service. These offers are subject to change and may be limited to specific plans or time frames. If you have received a discount code or promotional offer, you must enter it at the time of purchase to receive the discount. Discounts cannot be applied retroactively. Offers and Promotions expire when supplies run out or when the promotion period ends. We reserve the right to modify or cancel any offers or promotions at any time without notice.

6. Cancellation and Refunds

You may cancel your plan at any time through the Stripe Payment Portal. If you choose to cancel your plan, you will not be charged for the next billing cycle. All contracts signed for the Service will terminate immediately upon cancellation. Any and all benefits provided by the Service will be forfeited upon cancellation.

If WebEaze handles the domain registration and hosting for you, you will not be able to transfer the domain or hosting to another provider until the Service is terminated. Upon termination, you agree to pay a domain retrieval fee to transfer the domain to another provider. This fee is non-refundable and is required for the transfer of the domain.

Refunds are not available after the Service has commenced. Our complete Refund Policy can be found on this page. This includes unfinished websites, websites that are not completed, or websites that are not functioning as intended.

7. Domain Registration and Hosting

We provide domain and hosting coverage for certain plans. Any coverage not covered by us will be your responsibility. If you need assistance with domain registration or hosting, we can recommend third-party services for you to use. We are not responsible for any issues or damages caused by third-party services, including but not limited to data breaches, service outages, or payment processing errors. Any content or services provided by third-party services are owned and operated by those entities, and we are not responsible for the accuracy, quality, or legality of their services. Any domain purchased by us becomes the property of WebEaze unless terminated or canceled.

8. Intellectual Property

All website designs, customizations, and code provided by us remain the intellectual property of us and its respective owners.

9. Third-Party Services

We may utilize third-party services to complete the Services. By using the Service, you agree to the terms and conditions of those third-party services. We are not responsible for any issues or damages caused by third-party services, including but not limited to, data breaches, service outages, or payment processing errors. Any content or services provided by third-party services are owned and operated by those entities, and we are not responsible for the accuracy, quality, or legality of their services.

If you have any questions about the use of third-party services, please contact us directly for assistance.

10. Your Use of the Website https://billyjoinville.me and https://webeaze.io:

By using the Website, you agree to the following terms:

11. Limitation of Liability

We are not responsible for any technical issues caused by third-party services. You assume full responsibility for any damages resulting from the use or misuse of the website after setup.

12. Duration of Service

Service Duration: The Service will be provided for a period of time as defined in the plan you select. This includes the setup, customization, and deployment of your website, as well as ongoing support and maintenance. The Service will begin once the setup fee (if applicable) and monthly plan fee are paid in full. The Service will continue until the end of the plan period, which is defined as one (1) month (30 days) or one (1) year (12 months) from the date of purchase, unless canceled or terminated as outlined in these Terms. Any additional work or customizations requested after the Service has commenced will be billed separately and are not included in the monthly plan. The duration of the Service is subject to change at any time with or without notice.

Fair Usage Limits: To keep service efficient for all clients and to avoid abuse of the support benefit, we include limits on support requests and troubleshooting hours. 'Per month' is defined as every thirty (30) days from the start of the Service. The limits are as follows:

13. Termination of Service

We reserve the right to terminate or suspend access to the Service for any violation of these Terms, inappropriate conduct between us, or in the case of fraudulent or illegal activity. This includes, but is not limited to, failure to make payments, misuse of the Service, or violation of intellectual property rights. Any chargebacks or payment disputes will result in immediate termination of the Service and forfeiture of any rights to the website content. In addition, we reserve the right to pursue further action and investigation for any damages caused by chargebacks or payment disputes. Upon termination, any outstanding payments will be immediately due.

Rarely, we may terminate the Service to you if we determine the project or website is not a good fit for our services. We reserve the right to terminate the Service to you at any time with notice, and you will not receive a refund for any payments made prior to termination. In the event of a termination, we will delete your site content within two (2) business days of termination. You will not be able to access your website or any of its content after termination. We will not be held liable for any damages resulting from the termination of the Service.

14. Legal Disputes

If any dispute arises between you and WebEaze regarding the use of the Service, the following terms will apply:

Governing Law

These Terms and any dispute or claim arising from them shall be governed by and construed in accordance with the laws of the State of Delaware without regard to its conflict of law provisions.

Jurisdiction

If arbitration is not available or is opted out of, any legal action arising from these Terms shall be brought exclusively in the federal or state courts located in Camden, Delaware, United States of America, and you consent to the personal jurisdiction of these courts.

Class Action Waiver

You agree that any dispute resolution proceedings will be conducted only on an individual basis and not as part of a class, consolidated, or representative action. By agreeing to these Terms, you waive your right to participate in any class action or to have disputes heard on a collective basis.

Limitation of Liability

To the fullest extent permitted by law, we shall not be held liable for any indirect, incidental, special, or consequential damages, including lost profits, data, or business opportunities, arising out of or in connection with the use or performance of the Service.

15. Changes to the Terms

We reserve the right, at our sole discretion, to change, modify, add or remove portions of these Terms of Service, at any time. It is your responsibility to check these Terms periodically for changes. Any changes will be posted on this page with an updated revision date. By continuing to use the Service after the Terms have been updated, you agree to the revised Terms.

Privacy Policy

Your privacy is important to us. This privacy policy outlines how we collect, use, and protect your personal data.

1. Information We Collect

When you engage with us for web design services, we may collect the following personal information:

From Stripe:


From WebEaze:

2. How We Use Your Information

The information collected is used solely for the following purposes:

We do not sell your personal information under any circumstances. However, it is required to share your information with third-party services with the sole purpose of completing the Service. By using the Service, you agree to the sharing of your information with applicable third parties.

3. Security

We take the security of your personal information seriously. Your data is stored securely and only accessible to those who need it to provide the Service. However, please note that no online transmission is 100% secure, and while we strive to protect your data, we cannot guarantee its absolute security.

The security of your website content is your responsibility. We will not be held liable for security and data breaches, or damages caused by a third party. As a result, we will not create any website that requires large-scale data storage, or user authentication entirely from scratch due to the potential security risks and will rely on third-party services for these features.

4. Your Rights

You have the right to:

To exercise any of these rights, please contact us.

5. Zoom and Recordings

By engaging with the Service, you agree to the use of Zoom for virtual meetings and screen sharing. Meetings may be recorded for quality assurance and training purposes. Recordings will not be shared with third parties and will be deleted after the Service is completed. If you do not wish to be recorded, please inform us before the meeting begins. You must agree to Zoom's terms of service and privacy policy to participate in virtual meetings. We are not responsible for any issues or damages caused by Zoom or its services.

6. Cookies and Tracking

We may use cookies or similar technologies to enhance your experience on our website. Cookies help us understand how visitors use the site, but they do not collect personal information unless you provide it directly.

7. Third-Party Links

Our website may include links to third-party websites and services. Once you leave our website, we are not responsible for the privacy practices of those sites. Please review the respective third party website's policies before providing any personal information.

8. Changes to This Policy

We reserve the right, at our sole discretion, to update this Privacy Policy at any time. It is your responsibility to review this policy periodically for changes. Any changes will be posted on this page with an updated revision date. By continuing to use the Service after the Privacy Policy has been updated, you agree to the revised terms.